Eight years ago, we were fighting an uphill battle in the phone answering industry. Companies big and small had jumped on the outsource band wagon and moved their answering service to all of those offshore companies. It was supposed to save them money. And initially that was true. But it lost them customers.
Actually, at Cental Comm we answer phones for businesses located all over the country, but we started in California. Overflow calls, night call service, taking reservations is where it all began. Central Communications fills various types of roles as we answer business calls for customers. At times we function as their receptionist, other times we answer phones […]
There are times when all of us wish there were more hours in a day. Enough hours to get all of our paperwork done and be home at a reasonable time. Hours dedicated to working out and attending our children’s athletic events. Perhaps more time to simply sit quietly and think. Maybe, just maybe, […]
I happen to know a few photographers and I admire how hard they work. Their work is priceless when it’s done well. Photographs evoke feelings, bring back memories and make our lives richer. If you’re a photographer, you probably already have enough on your plate working with reluctant children or wayward animals never mind that […]
Has 2018 been a good year for you and your business? Did you start a new business this year, or have you sold a business and are wondering what to do next? At Central Comm, we have customers who run small shops and we have big municipalities and everything in between. We have grown quite […]
We now live in a world where companies are virtually open for business 24 hours a day, seven days a week. With the growth of the on-line shopping sites, people are now used to being able to get what they want, when they want it. Whether you are open for business or not.
Summer is almost over. School is starting again in a few weeks. You have shopped for the latest backpacks, tablets, notebook paper and pens and pencils. If you are anything like our family, your children will want the latest cool shoes and clothing to start the school year with. As nice as it’s been […]
Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other. Each one will take a message and pass it on to you. Sometime your answering service will even have access to your […]
Has this ever happened to you? You call a company for the first time and the person who answers the phone is rude. What is your inclination? Do you give that company a second chance, assume the person answering the phone might have been having a rough day? OR do you hang up from that […]
Before you can succeed you must first believe. There is an old saying about life that says, I’ll believe it when I see it. In the success training community, the saying is the opposite, I’ll believe it then I’ll see it, meaning the results.