At Central Comm we are pretty fortunate. Most of the people who work here are glad to work for us and it shows. But every once in a while we hear about someone at a customer’s workplace who just doesn’t get it. Nobody likes working with people who make their work life more difficult.
Inspiration: If you have ever spent an entire day answering phones, whether it be as a virtual receptionist, an answering service, a dispatch service, it can be a rewarding experience, but it can also be taxing at times.
Central Communications, what does that mean? To us at Central Comm. here in Riverside, CA and Henderson NV,it means what it says. We are a central point for communications. Our clients have worked hard to build their businesses, whether it be a Doctor’s practice, and Attorney’s practice, a medical device business, personal trainer, or property […]
Central Communications is fully capable of becoming your full-time off-site administrative support. Let us set up appointments, communicate appointment change information and perform appointment reminder calls for your clients. Agents are also able to screen callers, provide office information, and offer website and help desk support.
Answering services are very important as they provide a real person for us to speak with but sometimes they even save lives. Late one night, an answering service received a call from a man who was very depressed. The person answering the line immediately forwarded the information that there was a crisis situation. Thankfully, she […]
Consider this, no matter how carefully you create your Brand Identity, you craft your website and how good your products are, your business relationships can be shattered in a nano second by the person answering your phones. What is that you say? No one is answering your phones, you use voice mail? Oh Oh. There […]
Central Communications employs professional men and women who know how important it is to answer calls in a patient and professional manner. Receptionists and operators are a vital front line for your business. You can win or lose a potential customer’s business based upon the initial impression they get when they […]
You’ve had it happen. Your cell phone rings, and it’s important. It could be a client or a vendor, or it could be someone you’ve been wanting to talk to. Whoever it is, the fact is that now is not a good time for you to talk. You probably have your own list of worst […]
Call Center Services Offer You the Benefit of a Full Staff Discover how call center services can provide your business with 24/7 coverage, product fulfillment services, customer support and administrative support. If you’re a company that deals in products or services, then the time will come when you need to communicate with your customers. A […]