Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means?
Business is good and you are stretched thin trying to keep up. It’s your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers to get great 24/7 customer service. Have you thought about outsourcing some of your company’s […]
If you own a website and you offer products for sale on that website, then you are open for business 24/7. If you are a Mom and Pop shop, or if you are Chip Gaines, it doesn’t matter. When a customer needs your help or an order is not properly processed, they are going […]
Multitasking. It’s a misnomer, because other than walking and chewing gum, most of the time what we call multitasking is actually not. It’s jump tasking. Meaning we start one task and get it to a certain point, and then we jump into another task and so on and so on. There are other instances of […]
What You Say is Important At Central Communications, we are a phone kind of company. There are people who dislike talking on the phone. That is usually because they can’t see the callers face and gauge their reactions. We understand that. But we also know for certain that if you spend as much time on the phones […]