If you have a social media profile, you can join local groups in your area. I belong to several local groups on social media. These groups can be a useful tool for finding the best places to eat, activities to do, and where to shop. But there is something that just mystifies me, both […]
Solving your phone answering problems
It’s everywhere. You can’t escape it. Social Media is pervasive. What was once the virtual playground for college kids is now mainstream. Your business colleagues, even your teenager, have told you that you need to take your business onto social media but you already don’t have enough hours in the day.
Is it true that people are becoming addicted to their phones? I never would have thought it was possible a few years ago, but lately I have been noticing myself becoming one of those people who gets nervous when I am away from my phone for too long. Even if it’s late in the evening […]
One of the reasons that Central Communications is so good at what we do is our ability to solve problems. That is one thing that does not come as a required or even elective course in most high schools or colleges, yet it is an essential part of our ability to succeed in life.
So many of us strive for perfection, and there are days when we do everything right, and everything runs smoothly. Other times we try our best, and despite all of our efforts to be prefect, we find that we aren’t. I know I try my very best here on this blog, and I go back […]
Today, with the Cloud and the myriad of collaborative software programs, the issue of dealing with team projects involving people all over the country, or perhaps all over the world, is much easier to deal with. We have clients at Central Comm who have offices all over and they provide us with the […]
Today, more than ever, it seems like bad news is literally everywhere. People are killing each other, it seems like there’s a new war breaking out every month, everyone’s mad at everyone. The world is tough right now. The best cure for all of this awfulness is a little Laughter.
I was at an informal networking group the other day and I heard something interesting. A local plumber was bemoaning the fact he may be losing business because he has so much work that it’s hard to keep up with the phone calls. He wasn’t in the group I was sitting with, so I waited […]
What price do you pay when your phones go unanswered, or you are in a hurry to get the caller off the line because you are in a meeting? How valued does the caller feel? What’s the impact of losing a customer one call at a time?
At Central Communications, our operators go through extensive training before they begin taking phone calls. As far as we know, most other companies do not provide any such training for their people. Until you have us answering all of your business calls, these hints will be very helpful . They come from the The Balance: […]