A common complaint that most principals of growing businesses have is either not enough time, or not enough money. It seems like when there are plenty of orders for good and services there aren’t enough hours in the day to get those orders fulfilled and out the door on time.
What can Central Comm do to help? We believe there are several things. Central Comm can provide your company with an 800 number which you can then put up on your website and all your e-commerce incoming calls will be handled by Central Comm. How does that help? From what we hear from our customers who have this service with us is that it helps in a few ways. When office staff doesn’t have to keep up with a high volume of income inquiries, they have the time to get the behind the scenes work accomplished. If a caller is simply looking for some information, then Central Comm can usually handle those calls. Should they want to place and order, if you have contracted with us to perform that type of service, then we can put that order in for them. Sometimes they just need a little help navigating your site, and we can help with that as well. Those are just three examples of situations where we can relieve your staff of tasks which can slow them down.
For Trade Services such as Plumbing Contractors, Central Comm can act as a dispatch service and we can also schedule services requests for you. Should you need a full-time receptionist, but don’t have the space for one in your office, don’t worry, we can take care of those calls for you and no one will ever know we aren’t sitting right there in your location.
Our business began in service to the Medical Professions, Doctors, Dentists, and Specialists, and from there we began to answer calls for the Legal Professions. We are fully compliant with all of the regulations for those professions and our operators are well trained in just how to handle those sensitive calls.
Central Comm, at your service.