I recently read a post that offered ways to save money in your business. I did not think most of the hints they offered would make a company into a place where I would like to work. It’s one thing to save money, but it’s another thing entirely to create a work environment where people […]
Award Winning Answering Service Central Comm.
At Central Comm we make it a part of our culture to encourage every one in our company to strive for their very best every day.
If you have ever been a new parent, you know that, especially with your first child, your pediatrician is on speed dial. If you are their pediatrician, what do you do when a panicked mother needs you in the middle of the night?
Did you know that your business is losing more than half of its calls by using voicemail? A Dutch telecom firm released a study revealing that 69% of callers will hang up as soon as they reach a voicemail box. When you use an after-hours answering service like Central Comm, a live call operator […]
We all live hectic lives and it’s hard to remember with everything else we have going on to make important doctor appointments and follow up appointments while working full-time and dealing with our families. Giving customers a way to schedule an appointment 24/7 makes great business sense.
Eight years ago, we were fighting an uphill battle in the phone answering industry. Companies big and small had jumped on the outsource band wagon and moved their answering service to all of those offshore companies. It was supposed to save them money. And initially that was true. But it lost them customers.
Does the very thought of attending a Networking Event send chills down your spine. Do you break out in a cold sweat thinking about a crowded room full of strangers? You’re not alone.
How can a virtual receptionist help to build customer relationships? Let’s discuss. We are all familiar with the old adage, work smarter not harder. But how can you as a small business owner get everything done and have time for family and work? We have an idea about that. How about using Virtual Employees. For example […]
I remember a time when voice mail was all the rage. You never had to miss a call from a valued person, they could simply leave you a voice mail. At first it was kind of wonderful, because you could return people’s calls if you missed them. But then, it got bad.
It is National Nurses week!! Why would that be something an answering service would celebrate? Earlier this week we took a moment and said Thank You to all of the nurses who give so much to care for us.Today, in honor of Nurses Week, we want to also talk about how Central Comm got it’s […]