At Central Comm we make it a part of our culture to encourage every one in our company to strive for their very best every day.
Central Comm Answering Service
Here at Central Comm, we are in the business of helping other businesses to succeed. When our customers’ businesses grow and prosper, it’s good for them and good for us. In the old days, they called that a win-win. Our customers win, and we win. Now, more than ever, we […]
Years ago we began receiving requests from HVAC, General Contractors, Plumbing and Electrical companies for something more than simply answering their phones. They needed a company to answer their phones and to also schedule appointments and dispatch service calls to their contractors. At Central Comm, we hire and train operators, some of whom […]
It’s everywhere. You can’t escape it. Social Media is pervasive. What was once the virtual playground for college kids is now mainstream. Your business colleagues, even your teenager, have told you that you need to take your business onto social media but you already don’t have enough hours in the day.
Did you know that your business is losing more than half of its calls by using voicemail? A Dutch telecom firm released a study revealing that 69% of callers will hang up as soon as they reach a voicemail box. When you use an after-hours answering service like Central Comm, a live call operator […]
Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and not enough credit is given to either the Gen X’ers or the Millennials. In every […]
If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.
We all live hectic lives and it’s hard to remember with everything else we have going on to make important doctor appointments and follow up appointments while working full-time and dealing with our families. Giving customers a way to schedule an appointment 24/7 makes great business sense.
It’s that most wonderful time of the year. Once again. How did the Holidays come ’round again so soon? It baffles the mind. No matter whether it has come too quickly or not, it’s here and we have to do our best to get through the Holidays with as little stress as possible.