Wedding Photographers and Central Comm

  Wedding photography season is in high gear as spring and summer wedding mania sets in and brides are stressing about every single detail but are you there for them?

Central Comm and Branding

    Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means? 

Advantages of Outsourced E-Commerce Call Centers

    Business is good and you are stretched thin trying to keep up. It’s your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers to get great 24/7 customer service.  Have you thought about outsourcing some of your company’s […]

How An After Hours Call Service Can Boost Your Business

  Did you know that your business is losing more than half of its calls by using voicemail? A Dutch telecom firm released a study revealing that 69% of callers will hang up as soon as they reach a voicemail box. When you use an after-hours answering service like Central Comm, a live call operator […]

How to Interact With An Unhappy Customer

If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.

Outsourcing Social Media

  Central Comm and others were the first companies which accommodated, and even encouraged outsourcing. Companies like ours saw a need for services which support businesses of all sizes, but which did not require companies to hire additional personnel to fulfill those needs. We were the original outsourcing resource, if you will. 

Central Comm and Veterinarian’s Offices

  Have you had the need to bring one of your animals to the Vet lately? I have and here’s what I have found. At most vet’s offices you will almost always find an overworked receptionist trying hard to handle the waiting room, the phones, making pet tags, checking in patients and more. With all […]

Central Comm Listens

  Happy New Year! Just when we all got really comfortable writing 2018 on all of our correspondence, they go and change the year on us. What a year it’s predicted to be!! We wrote about building a plan for the new year, and while some of you have already tackled that task, I am […]

Why Do Just One Thing At A Time?

    There is a new things out there right now, it’s long tail name is do just one thing at a time, versus that old Multi tasking thing. Now, I have a confession to make. I don’t actually ever multi task. I am more of a sequential tasker, if you want to get literal […]

School is Back In Session!

  Summer is almost over. School is starting again in a few weeks. You have shopped for the latest backpacks, tablets, notebook paper and pens and pencils. If you are anything like our family, your children will want the latest cool shoes and clothing to start the school year with. As nice as it’s been […]