If you have a social media profile, you can join local groups in your area. I belong to several local groups on social media. These groups can be a useful tool for finding the best places to eat, activities to do, and where to shop. But there is something that just mystifies me, both […]
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Can a virtual receptionist really save your company money? Most companies, when they contemplate adding a service like a virtual receptionist, often think of it as an extra cost. But, adding virtual reception services to your team can actually save you money, especially when compared with a full-time, in-house receptionist. Studies show time and again […]
Business is good and you are stretched thin trying to keep up. It’s your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers to get great 24/7 customer service. Have you thought about outsourcing some of your company’s […]
The idea of virtual meetings has been around for years and years. Today, however, with the advent of much better technology and faster telecommunications, they are better than they have ever been, and they keep us connected.
If you own a website and you offer products for sale on that website, then you are open for business 24/7. If you are a Mom and Pop shop, or if you are Chip Gaines, it doesn’t matter. When a customer needs your help or an order is not properly processed, they are going […]
Who IS our ideal customer? That’s a tough question, because we don’t have just one type of ideal customer, we have several. The obvious answer is Doctors and Attorneys Offices. We have been answering their overflow calls for years and years. Today, however, we also serve as receptionists for many up and comping Law Firms […]
Today, with the Cloud and the myriad of collaborative software programs, the issue of dealing with team projects involving people all over the country, or perhaps all over the world, is much easier to deal with. We have clients at Central Comm who have offices all over and they provide us with the […]
Today, more than ever, it seems like bad news is literally everywhere. People are killing each other, it seems like there’s a new war breaking out every month, everyone’s mad at everyone. The world is tough right now. The best cure for all of this awfulness is a little Laughter.
It’s time. You need help. In fact, you have needed help for a while. You are thinking about hiring an answering service and you have heard that Central Comm is one of the best from several referral sources. But you are embarrassed to admit that you have NO idea how it all works. Don’t be […]
There are companies which have a Fiscal Year End that differs from the calendar year end. There are also those who prefer our Fiscal Year End follows the calendar year. Which means in short order we have to be prepared for Taxes, both personal and corporate. Instead of panicking at the last minute and causing […]