How to Interact With An Unhappy Customer
If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.
Attorney’s Answering Service
Central Comm Listens
Happy New Year! Just when we all got really comfortable writing 2018 on all of our correspondence, they go and change the year on us. What a year it’s predicted to be!! We wrote about building a plan for the new year, and while some of you have already tackled that task, I am […]
It’s Important to Answer Your Calls
A business person is looking for the type of services you offer. This person heads over to Google and search for the keywords she likes and voila, your site comes up. She is pleased with the look and feel of your sight, the services you are offering are just what she was looking for, so […]
School is Back In Session!
Summer is almost over. School is starting again in a few weeks. You have shopped for the latest backpacks, tablets, notebook paper and pens and pencils. If you are anything like our family, your children will want the latest cool shoes and clothing to start the school year with. As nice as it’s been […]
Just The FAQs Ma’am
When we first meet our clients it’s important for us to establish a baseline of questions that most people ask when they call into their company. Questions such as what are your hours of operation, when are you, who do I talk to about setting up an account? Those are all pretty common questions potential […]
Central Comm, Serving the Medical Community
It is National Nurses week!! Why would that be something an answering service would celebrate? Earlier this week we took a moment and said Thank You to all of the nurses who give so much to care for us.Today, in honor of Nurses Week, we want to also talk about how Central Comm got it’s […]
How To Build a Strong Team
They say it takes a village to raise a child. In most cases, it take a team to build a strong company, just as it takes a village to raise a child. Solo entreprenuerships are more rare than we think. To really build a company which will thrive and grow, we need people.
Managing Stress At Work
No matter how much we love our jobs, there are bound to be those days where it seems like nothing goes quite right. Even if our own day is going well, everything is on track, tasks are getting completed, everyone on our team is in synch, there can be that one customer who is NOT […]
Why Attorneys Hire Central Comm
Potential clients are most often referred to an attorney’s office by someone who has already used your services. If you are out of the office, or with another client, you may miss their call, and odds are they will move on to the next attorney they find on line.
Social Media for Your Company
Social Media is a necessity these days. If people can’t find your company, even if they have a referral for your services, you probably won’t get their business. People want to be able to check out your business and see reviews of your services. But don’t misunderstand a presence on social media is not simply […]