It’s time. You need help. In fact, you have needed help for a while. You are thinking about hiring an answering service and you have heard that Central Comm is one of the best from several referral sources. But you are embarrassed to admit that you have NO idea how it all works. Don’t be […]
I was at an informal networking group the other day and I heard something interesting. A local plumber was bemoaning the fact he may be losing business because he has so much work that it’s hard to keep up with the phone calls. He wasn’t in the group I was sitting with, so I waited […]
Someone asked me the other day, “What is a Virtual Receptionist?”. How in the world can a receptionist be virtual? Either you have a receptionist of you don’t, right? Well, it’s not really that black and white. If you are thinking of a receptionist as that person sitting in your front lobby and directing people […]
Central Communications Answering Service loves working with companies in Long Beach, California. Here is why. Long Beach, California is the gateway to Southern California, for most products consumed. Long Beach has a highly diversified economy and is positioned well for employment growth, assuming the international and national economies continue to grow,” said Heather Stephens, director […]
When you have been in business as long as Central Comm, you know for certain that it’s customer service that sets you apart from other businesses. In some instances, you are offering a product which is not truly unique, so what will differentiate you from your competition? It’s probably not price. In our case, we […]
What a month it has been. Wildfires burning up the West. A MAJOR Earthquake in Mexico. Hurricane Harvey has devastated part of Texas and Louisiana. Hurricane Irma has cut a swath of destruction on the Virgin Islands, through Cuba and the most southern Florida Keys have been destroyed. If you were not in […]
It’s late in the evening, your patient is calling because they feel ill, and you went home at 6:00 pm, tired and beat. What happens now? Will the phone simply ring and ring with no answer? Will a pre-recorded message come on and ask them to leave a voice mail? Or will a person […]
It’s that time of year once again, depending upon where you live. Some school districts go back to school in August, others, early in September. Either way, it’s all downhill from here. Or Uphill, depending upon your outlook. I have friends who live for the heat of summer and the lazy summer days with […]
Photo by Real Stone and Granite Corporation – Look for kitchen pictures For about 10 years, almost none of the major builders were building homes in any large numbers, and now there is a housing crunch. It will be made more critical when the millennials get closer to the age where they are […]
Protecting YOUR computer could also protect ours. We work with all different types of businesses and practices. They run the gamut, from small law offices to large municipalities. If they get a virus on their computer network and aren’t diligent, guess who they are very likely to share that virus with? Their Customers. All companies, […]