Staying Positive
Inspiration: If you have ever spent an entire day answering phones, whether it be as a virtual receptionist, an answering service, a dispatch service, it can be a rewarding experience, but it can also be taxing at times.
Nationwide Virtual Recptionist
A Great Post on Telecommuting
Telecommuting has been an option for employees in California for years now. The traffic and home prices have made it so that commuting to work is a process that takes multiple hours out of our day. These days it seems like the option of telecommuting is becoming more mainstream. It’s no longer simply a choice for […]
Pleasing Customers
Pleasing customers does not always mean saying “YES”. Sometimes there are tasks customers ask us to do which are outside of our area of expertise. In those instances, our answer will be “No”. We can usually point them in the direction of a company which does offer that service.
Deciding When to Take a Call
Do you have customers who are lovely people, but once they get you on the phone you can’t get them off? On a very busy day that situation could cause a big disruption for you. We aren’t saying you shouldn’t answer the phone or return their call, that would be a poor business practice indeed. […]
Tips for Starting Your New Company
Central Communications is excited to see an upsurge of companies hiring, and of Entrepreneurs opening new businesses. We have two locations, one in the inland Empire of California, and another located just outside Las Vegas, Nevada. Both of these locations service companies all across the United States of America. Our operators get the privilege of taking calls for […]
Problem Solving
One of the reasons that Central Communications is so good at what we do is our ability to solve problems. That is one thing that does not come as a required or even elective course in most high schools or colleges, yet it is an essential part of our ability to succeed in life. There […]
Great Customer Service
There are a number of companies out in the business world who do the exact same business as you do. So what sets you apart? Customer Service.
Central Comm Answers Phones for Service Companies
I was at a networking meeting this week and I got a couple of questions that I would like to talk about today. The first one was asked in the most incredulous way. The lady looked me in the eye and said “Companies still use answering services?”
Happy New Year !!
This is the time of year when hope is renewed, dreams are planned and some of us even make New Year’s Resolutions. It’s also the time of year when we reflect on the year past. What did we do that helped us, what did we do that held us back. One of the things we […]
Holiday Time
Happy Holidays to all of you from all of us! Central Comm is always happy to celebrate the Holidays with you. Central Communications has amazing clients all over the United States of Amercia, from here in Riverside, where our headquarters is located, to the Northeast, Southern and Western United States. The types of service we […]