Eight years ago, we were fighting an uphill battle in the phone answering industry. Companies big and small had jumped on the outsource band wagon and moved their answering service to all of those offshore companies. It was supposed to save them money. And initially that was true. But it lost them customers.
How do you know if Central Comm is the right Virtual Receptionist/Answering Service for you? Well, you can start by doing a little legwork, and I don’t just mean checking a Yelp or Google Review. One disgruntled customer can work to skew results, and conversely, an overly enthusiastic one can also make things look […]
Actually, at Cental Comm we answer phones for businesses located all over the country, but we started in California. Overflow calls, night call service, taking reservations is where it all began. Central Communications fills various types of roles as we answer business calls for customers. At times we function as their receptionist, other times we answer phones […]
Has 2018 been a good year for you and your business? Did you start a new business this year, or have you sold a business and are wondering what to do next? At Central Comm, we have customers who run small shops and we have big municipalities and everything in between. We have grown quite […]
Does the very thought of attending a Networking Event send chills down your spine. Do you break out in a cold sweat thinking about a crowded room full of strangers? You’re not alone.
Have you been to Panera or McDonald’s lately? There are tablets now, stationed at the front of the stores, where you input your order. These order stations even take cash now. Can you see the future? It’s here and its going to be very different, and finding where we fit in this new world is […]
A business person is looking for the type of services you offer. This person heads over to Google and search for the keywords she likes and voila, your site comes up. She is pleased with the look and feel of your sight, the services you are offering are just what she was looking for, so […]
We now live in a world where companies are virtually open for business 24 hours a day, seven days a week. With the growth of the on-line shopping sites, people are now used to being able to get what they want, when they want it. Whether you are open for business or not.
Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other. Each one will take a message and pass it on to you. Sometime your answering service will even have access to your […]
Before you can succeed you must first believe. There is an old saying about life that says, I’ll believe it when I see it. In the success training community, the saying is the opposite, I’ll believe it then I’ll see it, meaning the results.