Too often these days, instead of picking up the phone to call a co-worker or a customer, we will send an email. We think it saves time and it is a more effective method of communicating, but is it really. Sometimes it truly is more effective to communicate directly with someone via a phone call. […]
Photo by Real Stone and Granite Corporation – Look for kitchen pictures For about 10 years, almost none of the major builders were building homes in any large numbers, and now there is a housing crunch. It will be made more critical when the millennials get closer to the age where they are […]
Whether it be a professional relationship or a personal relationship, what is the single most important element of a long standing relationship? I believe it is trust. Yes, in personal relationships love is important, honesty is important in all relationships, but trust is one of the elements that binds everything together. You can […]
We have talked about this subject before here on our blog. Outsourcing certain tasks and even entire departments for the sake of expedience and expertise. When companies hire Central Communications, they are outsourcing.
AT Central Comm we interface with all different manner of businesses. From Law Offices to Service Companies. What we have found is, just like us, most successful businesses offer great customer service. WE all strive to deliver quality products, but what really creates customer loyalty is the quality of the service they receive from […]
Central Comm has “live” people answering your phones day in and day out. I am not certain why the term Live is necessary, but to ensure people understand what we do, I am going to stick with that term. It always seemed to me, an English major, if one uses the word person in […]
When you go out and look for new clients, do you look everywhere, or just a few places? Do you look for certain types of businesses, or do you talk to anyone who will listen? I think it’s important for each business to understand who their services work best for and to not try and […]
Why IS good communication so very important? If you simply look around you these days, I think you will find the answer. There are far too many people who are talking, not listening, not communicating. Here at Central Communications, that’s right in our name. We are all about communications. Our clients communicate their professional wants and […]
What is the difference between a full service Answering Service like Central Communications and some of the Virtual Receptionist firms? One difference is we answer your calls in the morning, in the evening, during the day and on weekends and most firms that call themselves virtual receptionists only answer phones during business hours.
We work hard here at Central Communications. We have standards to uphold, awards to win, customer service to handle. We are serious about our work. But not too serious. Sometimes, when the phones are quiet, we take a little break, have a chat and make each other laugh.