If you are looking to save energy this new year then check this out. Have you ever shuffled your feet on carpet then zapped your friends with the static shock? Scientists are now proving that kinetic energy can be captured and used to power your home. I’m not saying you should rely solely on that to power everything […]
Anyone hoping to get their child a computer for Christmas this year, I suggest you get it fast. And if you were waiting for after Christmas Sales, well that might not be such a good idea. If your business is running on older computers, think hard about replacing them soon. Costs are going to go up. […]
We all know that time is money. There are a few exceptions, though. The time we spend on hold each day trying to reach our banks, or a utility company, is usually not very lucrative for either us or the business we are trying to reach. This is particularly true if they have you listening […]
Have you been to some of the major coffee houses lately? Aren’t their prices getting a little ridiculous? Now I know not everybody has time to brew a fresh pot in the morning, but in the Answering Service and Call Center Business, we run 24 hours a day, so coffee is an important beverage for us. For those of you […]
continued from: Answering Services and Call Centers in the Cloud Era – Pt 1 A friend of mine recently asked me if I thought laptop, and desktop, computers would soon be replaced by tablets and pads. A quick survey of the devices in use at the local Starbucks indicates this is already beginning to happen. How […]
In a recent post, we discussed moving your business computing to “The Cloud.” It seems I am not the only blogger focusing on this emerging concept. In fact, I found several articles recently about the inevitable transition from the use of clunky desktop and laptop devices, to accessing the cloud via ever more capable mobile […]
It is part of our mission as a dedicated call center, answering service and virtual assistant to keep up with the advances in technology, both hardware and software. Operator taking an order Each year, in fact sometimes several times a year, we learn about new tools to help us help you. There are advances in […]
Education has always been an important part of the American fabric. The right to a free education is one of the founding principles of this great land. Our kids are the future of this great country, and many great young minds are currently attending our colleges and universities in order to make their way to the top […]
It is always sad to hear when someone uses the tools of our trade for dishonest purposes. In this case, I am referring to the use of telemarketing to take advantage of people by setting up fake firms and companies. A federal jury in Atlanta found Kara Singleton Adams, 40, of Marietta, Ga., guilty on charges […]
In high employee turnover industries such as retail, fast food, health care, entertainment , telemarketing, hotels and restaurants, there are special challenges associated with maintaining proper staffing levels. If you are an owner or manager of one of these types of businesses you know high employee turnover is a fact of life. You know how […]