Achieving Work / Life Balance. Is there really such a thing? Americans are notorious for their lack of work/life balance. Too many of us work through lunch, stay late and don’t take our allotted vacation time. But that is changing.
Success means looks different for each of us. For a long time, the picture of success was a fast, expensive car, a big fancy house and designer shoes. I think that’s changing. Most of the people who really coveted those things saw that they aren’t the end all be all in life. Success can mean […]
This is a post we did years ago here on Central Comm, but it’s still relevant today, perhaps more so in the current age of rude rules. See if you agree Written by Randall Olson Every time that your business telephone rings, there is an opportunity to build or damage a customer relationship. When an […]
We all get 24 hours in a day, yet some of us get way more done in a day than others. How is that possible? I wanted to know. So, I Googled “how to be more efficient with my time”, and one of the results was this. Entrepenuer.com featured a post with 10 strategies for […]
Someone asked me the other day, “What is a Virtual Receptionist?”. How in the world can a receptionist be virtual? Either you have a receptionist of you don’t, right? Well, it’s not really that black and white. If you are thinking of a receptionist as that person sitting in your front lobby and directing people […]
If you have been wondering what your new career track should be, it could be a good idea to look into the trades. Not only was there a shortage of qualified people in the construction trades heading into 2017, with the destruction of homes caused by hurricanes and fires this year, the demand will only […]
We have addressed this issue before, but from what we have heard, it’s time to talk about it again. If your phone rings, it should be answered by a person. The polls say, don’t let your calls go to voicemail. If you are under a certain age, it could be tempting to let the […]
When you have been in business as long as Central Comm, you know for certain that it’s customer service that sets you apart from other businesses. In some instances, you are offering a product which is not truly unique, so what will differentiate you from your competition? It’s probably not price. In our case, we […]
It’s late in the evening, your patient is calling because they feel ill, and you went home at 6:00 pm, tired and beat. What happens now? Will the phone simply ring and ring with no answer? Will a pre-recorded message come on and ask them to leave a voice mail? Or will a person […]
Whether it be a professional relationship or a personal relationship, what is the single most important element of a long standing relationship? I believe it is trust. Yes, in personal relationships love is important, honesty is important in all relationships, but trust is one of the elements that binds everything together. You can […]