About Customer Service and It’s Importance
What does good customer service mean to you? Does the quality of your customer service really matter that much to the success of your business?
Areas We Cover
Virtual Receptionist or Answering Service
Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other. Each one will take a message and pass it on to you. Sometime your answering service will even have access to your […]
How Central Comm Can Help Your Business
A common complaint that most principals of growing businesses have is either not enough time, or not enough money. It seems like when there are plenty of orders for good and services there aren’t enough hours in the day to get those orders fulfilled and out the door on time.
Happy Memorial Day
It’s that time of year. That time of year when we were children and it meant that school would be out soon. The days are longer, the nights shorter and the weather is warmer. There are barbecues, trips to the beach and pool parties for some. For my family, it always meant that summer […]
A Quality Website for Your Business
Ten years ago most of thought of a Website a a static place holder on the Web. A rack card in the midst of a million other rack cards, just sitting there, not doing much. Fast forward to today. Websites are wehre potential clients go to check and see if you are legitimate. If your […]
Achieving Work/Life Balance
Achieving Work / Life Balance. Is there really such a thing? Americans are notorious for their lack of work/life balance. Too many of us work through lunch, stay late and don’t take our allotted vacation time. But that is changing.
Disaster Preparedness
Something no one wants to think about is preparing for a disaster. If you look around at news reports for the past year or so, without a doubt you will see that disasters happen, whether you are prepared for them or not. Waiting until a disaster is upon us is the worst possible time to […]
Becoming Successful
Success means looks different for each of us. For a long time, the picture of success was a fast, expensive car, a big fancy house and designer shoes. I think that’s changing. Most of the people who really coveted those things saw that they aren’t the end all be all in life. Success can mean […]
What’s More Important? New Customers or Existing Ones?
Big corporations have a myraid of data tools at their dsiposal, and if I were a betting man, I would be that one of them is a formula for what it costs their company to replace a long time customer. I am sure someone at Central Comm know the answer to that, but I […]
How To Build a Strong Team
They say it takes a village to raise a child. In most cases, it take a team to build a strong company, just as it takes a village to raise a child. Solo entreprenuerships are more rare than we think. To really build a company which will thrive and grow, we need people.