Business Advice for 2019

  Was this year one of your best ever? We had a great year here at Central Comm. With plenty of challenges and new requests. Sorting out which ones work for us and our customers was also an interesting project.

Central Comm and 800 Numbers

  When customers sign up for our services, we supply them with an 800 number which can be used for business calls. Most of the time people appreciate having the convenience of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than their personal cell phone […]

Small Business, Medium Business, Big Business and Virtual Receptionists

  Small business often feel like they are in a proverbial Catch-22. They don’t have quite enough call volume to justify hiring a virtual receptionist but they have too much to keep up with the hourly interruptions of incoming calls. A medium sized business is growing, they have a receptionist on staff who is capable, […]

Customer Service Matters!

    Eight years ago, we were fighting an uphill battle in the phone answering industry. Companies big and small had jumped on the outsource band wagon and moved their answering service to all of those offshore companies. It was supposed to save them money. And initially that was true. But it lost them customers.

Photographers and Virtual Receptionists

I happen to know a few photographers and I admire how hard they work. Their work is priceless when it’s done well. Photographs evoke feelings, bring back memories and make our lives richer. If you’re a photographer, you probably already have enough on your plate working with reluctant children or wayward animals never mind that […]

Growing Your Business Next Year

Has 2018 been a good year for you and your business? Did you start a new business this year, or have you sold a business and are wondering what to do next?  At Central Comm, we have customers who run small shops and we have big municipalities and everything in between. We have grown quite […]

Networking for Business Owners

Does the very thought of attending a Networking Event send chills down your spine. Do you break out in a cold sweat thinking about a crowded room full of strangers? You’re not alone.

Why Do Just One Thing At A Time?

    There is a new things out there right now, it’s long tail name is do just one thing at a time, versus that old Multi tasking thing. Now, I have a confession to make. I don’t actually ever multi task. I am more of a sequential tasker, if you want to get literal […]

Are You Open For Business 24/7?

  If you own a website and you offer products for sale on that website, then you are open for business 24/7. If you are a Mom and Pop shop, or if you are Chip Gaines, it doesn’t matter. When a customer needs your help or an order is not properly processed, they are going […]