Central Comm answers phones, take orders dispatches service people for all sizes of businesses. It has been our great pleasure to work with some of those businesses for several years, and to watch them grow from Mom and Pop operations into thriving enterprises. They all have one thing in common. A consistent level of customer […]
Did you have a bad day? Have a tiff with your co-worker? One of your students push you over the edge? Keep it to yourself, or rant to a friend. Take a piece of paper and write a scathing letter. But don’t broadcast your bad day for everyone to see. It’s likely that angry post […]
When we first meet our clients it’s important for us to establish a baseline of questions that most people ask when they call into their company. Questions such as what are your hours of operation, when are you, who do I talk to about setting up an account? Those are all pretty common questions potential […]
A common complaint that most principals of growing businesses have is either not enough time, or not enough money. It seems like when there are plenty of orders for good and services there aren’t enough hours in the day to get those orders fulfilled and out the door on time.
It’s the most wonderful time of the year…If you are under the age of 18 that is. School is out for the summer and your children are excited. Of course, in a week they are going to be bored. But that’s a topic for another day. This is the only time of the year, […]
It’s that time of year. That time of year when we were children and it meant that school would be out soon. The days are longer, the nights shorter and the weather is warmer. There are barbecues, trips to the beach and pool parties for some. For my family, it always meant that summer […]
Ten years ago most of thought of a Website a a static place holder on the Web. A rack card in the midst of a million other rack cards, just sitting there, not doing much. Fast forward to today. Websites are wehre potential clients go to check and see if you are legitimate. If your […]
Who IS our ideal customer? That’s a tough question, because we don’t have just one type of ideal customer, we have several. The obvious answer is Doctors and Attorneys Offices. We have been answering their overflow calls for years and years. Today, however, we also serve as receptionists for many up and comping Law Firms […]
It is National Nurses week!! Why would that be something an answering service would celebrate? Earlier this week we took a moment and said Thank You to all of the nurses who give so much to care for us.Today, in honor of Nurses Week, we want to also talk about how Central Comm got it’s […]
Something no one wants to think about is preparing for a disaster. If you look around at news reports for the past year or so, without a doubt you will see that disasters happen, whether you are prepared for them or not. Waiting until a disaster is upon us is the worst possible time to […]