Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and not enough credit is given to either the Gen X’ers or the Millennials. In every […]
If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.
Did you know that we offer E-Commerce site support? If you sell products over the Internet, and you have an eCommerce website ask us about our E-Commerce support. Perhaps you don’t yet have an E-commerce site, but you have products you need or want to sell, well then, you are going to need a site […]
Happy New Year! Just when we all got really comfortable writing 2018 on all of our correspondence, they go and change the year on us. What a year it’s predicted to be!! We wrote about building a plan for the new year, and while some of you have already tackled that task, I am […]
Almost all small businesses begin as solopreneurs. Someone decides they can offer a better product or service or they get tired of the corporate grind. It doesn’t matter why, let it suffice to say that most businesses start small.
Depending upon the type of business you are in, a call center could be just what you need to grow more in the coming year. If you have multiple callers inquiring about products and services and your current in-house staff is struggling to keep up with your call volume, then a call center is […]
If you believe the song, then this is truly the most wonderful time of the year. But for many of us, it can be the most stressful time of the year. Buying presents, decorating houses, running businesses and scheduling out of town guests. All lovely things to do, but piled one on top of […]
When customers sign up for our services, we supply them with an 800 number which can be used for business calls. Most of the time people appreciate having the convenience of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than their personal cell phone […]
Small business often feel like they are in a proverbial Catch-22. They don’t have quite enough call volume to justify hiring a virtual receptionist but they have too much to keep up with the hourly interruptions of incoming calls. A medium sized business is growing, they have a receptionist on staff who is capable, […]