Virtual Receptionist or Answering Service

Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other.  Each one will take a message and … Continued

Achieving Work/Life Balance

  Achieving Work / Life Balance. Is there really such a thing?  Americans are notorious for their lack of work/life balance. Too many of us work through lunch, stay late and don’t take our allotted vacation time. But that is … Continued

The Proper Way To Answer Phones

This is a post we did years ago here on Central Comm, but it’s still relevant today, perhaps more so in the current age of rude rules. See if you agree Written by Randall Olson Every time that your business … Continued

How to be More Efficient With Your Time

We all get 24 hours in a day, yet some of us get way more done in a day than others. How is that possible? I wanted to know. So, I Googled “how to be more efficient with my time”, … Continued

Virtual Receptionist Central Comm

Someone asked me the other day, “What is a Virtual Receptionist?”. How in the world can a receptionist be virtual? Either you have a receptionist of you don’t, right? Well, it’s not really that black and white. If you are … Continued

Employment In 2018

If you have been wondering what your new career track should be, it could be a good idea to look into the trades. Not only was there a shortage of qualified people in the construction trades heading into 2017, with … Continued

Be Aware of Your Image

All too often I cringe when I see some of the posts out on social media. It’s not just young people, but people who are old enough to know better, who say things they shouldn’t on Facebook, Twitter and LinkedIn. … Continued

First, Answer the Phone

  We have addressed this issue before, but from what we have heard, it’s time to talk about it again. If your phone rings, it should be answered by a person. The polls say, don’t let your calls go to … Continued

How You Treat Your Customers Matters

When you have been in business as long as Central Comm, you know for certain that it’s customer service that sets you apart from other businesses. In some instances, you are offering a product which is not truly unique, so … Continued