Outsourcing
We have talked about this subject before here on our blog. Outsourcing certain tasks and even entire departments for the sake of expedience and expertise. When companies hire Central Communications, they are outsourcing.
We have talked about this subject before here on our blog. Outsourcing certain tasks and even entire departments for the sake of expedience and expertise. When companies hire Central Communications, they are outsourcing.
There is a saying that that goes something like this, all of us business owners need to learn to spend more time ON our business and less time working IN the business. I am paraphrasing here, but I think you get the point. When someone builds a business from the ground up, letting go of things […]
Protecting YOUR computer could also protect ours. We work with all different types of businesses and practices. They run the gamut, from small law offices to large municipalities. If they get a virus on their computer network and aren’t diligent, guess who they are very likely to share that virus with? Their Customers. All companies, […]
When customers sign up for our services, we supply them with an 800 number which can be used to recieve business calls. Most of the time people appreciate having the convenince of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than there personal cell […]
One would think a company will only require the services of Central Communications in certain instances, and they could be right, OR they could be wrong. There are all different sets of circumstances where our company can be of assistance to the companies who hire us.
I love watching the HGTV show Fixer Upper. As I have watched it over the past few years, I have been struck by the fact that Joanna and Chip often feature other local businesses and artisans in their show. I am certain they could have gotten away without highlighting other vendors, but because […]
Time and time again, people who hire us to answer phones for their company are amazed at the level of service we provide. I know everyone says that, but in our case it’s true. I have listened to our operators work calmly with callers who are absolutely panicked, or frustrated, or just in need of […]
Phones are ringing, voicemail messages are stacked up, your people are getting frazzled from all of the overtime they are working and some of your best customers are getting grumpy with you. It’s probably time to step back, evaluate where the bottlenecks are, and get some help.
At Central Communications, our people are phone people. You can’t do this type of job and not be someone who likes to talk on the phone. We handle Answering Service calls, Virtual Receptionist duties, Seminar Registration and Follow up, Dispatch Services, E-Commerce Support for internet companies and Medical Serivce Companies, Attorneys Offices and Doctors Offices. […]
At the end of each year each of us takes a tally of our lives.. Sometimes we think about our personal goals, other times it may be about our professional goals. For those of us who run a business, it’s often times about both. When you run a business the personal life often gets […]