Phones are ringing, voicemail messages are stacked up, your people are getting frazzled from all of the overtime they are working and some of your best customers are getting grumpy with you. It’s probably time to step back, evaluate where the bottlenecks are, and get some help.
If your company has been in business for more than a couple of years, then you know what types of questions caller will ask up front before they are even ready to speak with a sales person. If you are repeatedly answering those calls instead of working with new clients, or completing projects, then you need to call us.
When your online orders are growing exponentially and you can’t keep up with the 800 number and order fullfillment, you need to call us. Central Comm works with companies all over the United States to help with their 800 number questions and orders.
If you are having great success in your Seminar Business, but keeping up with phones and RSVP’s is overwhelming you, then you need an Answering Service.
At Central Comm, when we work together with our clients to make certain that we have the proper information to handle a call, we can save you time and money and we can make your customers happy all at the same time. Our tracking and delivery systems can give you all the information you need in order to follow up with prospective clients and hopefully close the sale.
Are you concerend that all we do is take messages for you? We don’t blame you for feeling that way, but, unless specifically directed to do so, that is NOT how we answer phones for the companies we work for !
Let me tell you our philosophy. At Central Comm, we want to be the answering service/virtual receptionists that no one knows you have! Our mission at Central Comm is to be so good at what we do for you that virtually no one knows the person who answers your phone is not your direct employee.
Central Comm has the ability to set up complex or simple instructions on just how you wish phone calls to be handled. Which types of calls go to which departments. When to notify you, and how you wish to be notified.
We aim to give the best possible level of service to you and to your customers..
So go ahead, give us a call, tell us what you need and we can tell you how we can fill that need for you.