Your company is growing, perhaps you are expanding in a new direction, and you’ve let your staff know that you are looking for more people. A person applies for one of these new positions who has worked for you once before. Should you hire him/her back? That will depend on several factors.
Central Communications acts as a dispatch service, an answering service, a virtual receptionist and handles all kinds of inbound call issues. Because of our services, and the fact that we can set you up with your very own 800 number, it can look like you are anywhere, or everywhere, in the country. You are no […]
Are you an attorney? Are you tired of working for a big law firm? Are you ready to branch out of your own? Do you know how to run a business? You know how to work with the law, you went to school for that, but I will bet anything you didn’t learn much about […]
Central Communications is a live 24/7 answering service. We service the customers of customers in lots of different vocations, from Medical Facilities to Plumbers. It doesn’t matter what trades we are serving, every so often we are going to be taking calls from a person who is in a panic.
If you have a medical practice, are you marketing it? Does everyone who may need a doctor know about you and the excellent services you provide? Do they know how much you care about your patients?
When you don’t feel well, you are probably grumpy, frightened, weak and out of sorts. What will happen when you call the Dr.’s office? If the person answering the phone is rushed, impersonal and impatient, is that going to make you feel good?
Inspiration: If you have ever spent an entire day answering phones, whether it be as a virtual receptionist, an answering service, a dispatch service, it can be a rewarding experience, but it can also be taxing at times.
Telecommuting has been an option for employees in California for years now. The traffic and home prices have made it so that commuting to work is a process that takes multiple hours out of our day. These days it seems like the option of telecommuting is becoming more mainstream. It’s no longer simply a choice for […]
Pleasing customers does not always mean saying “YES”. Sometimes there are tasks customers ask us to do which are outside of our area of expertise. In those instances, our answer will be “No”. We can usually point them in the direction of a company which does offer that service.
Ten years ago, companies were bigger, they had more employees. They employed receptionists, secretaries, and admin assistants help field the phone calls.