Marketing and Physicians

  If you have a medical practice, are you marketing it? Does everyone who may need a doctor know about you and the excellent services you provide? Do they know how much you care about your patients? 

Does Customer Service Matter at a Dr.’s Office?

When you don’t feel well, you are probably grumpy, frightened, weak and out of sorts. What will happen when you call the Dr.’s office? If the person answering the phone is rushed, impersonal and impatient, is that going to make you feel good?

A Great Post on Telecommuting

Telecommuting has been an option for employees in California for years now. The traffic and home prices have made it so that commuting to work is a process that takes multiple hours out of our day. These days it seems like the option of telecommuting is becoming more mainstream. It’s no longer simply a choice for […]

Pleasing Customers

Pleasing customers does not always mean saying “YES”. Sometimes there are tasks customers ask us to do which are outside of our area of expertise. In those instances, our answer will be “No”.  We can usually point them in the direction of a company which does offer that service.

Skills of Great Leaders

    Forbes magazine recently published a post listing the 10 skills of great leaders. I think most of these skills are applicable to all of us, not just those of us who are considered as leaders. My favorites of the ten are: “Lift up your co-workers. Be the person who inspires those around you […]

Problem Solving

One of the reasons that Central Communications is so good at what we do is our ability to solve problems. That is one thing that does not come as a required or even elective course in most high schools or colleges, yet it is an essential part of our ability to succeed in life. There […]

You Need Someone To Answer Your Phone !

You started your business on a shoestring. For the first few years you played all the major roles. You were the company’s top salesperson, lead technician, the supervisor and secretary too. Wearing all the hats, doing the best you could and committing fully to your vision. As the company began to make money you were […]

Great Customer Service

There are a number of companies out in the business world who do the exact same business as you do. So what sets you apart? Customer Service.

Answering Service Success

At Central Comm, we take excellent service in stride. It’s simply what we expect from ourselves.

Central Comm Helps Get New Customers

  Do you know that Central Comm’s highly trained, personable and award winning operators can actually help you get new customers? We can! Another one of our long time clients called us the other day to say “Thank you“. Why? Because this customer, who runs a medical supply company, was one of three companies who […]