What’s More Important? New Customers or Existing Ones?

  Big corporations have a myraid of data tools at their dsiposal, and if I were a betting man, I would be that one of them is a formula for what it costs their company to replace a long time customer. I am sure someone at Central Comm know the answer to that, but I […]

How To Build a Strong Team

They say it takes a village to raise a child. In most cases, it take a team to build a strong company, just as it takes a village to raise a child. Solo entreprenuerships are more rare than we think. To really build a company which will thrive and grow, we need people.

Friday the 13th!

I think some of the younger people I know, including my children, are far less superstitious than people in their 50’s and 60’s. Why is that? It’s my opinion that those of us who are a tad older grew up around all these crazy superstitions. Drop a fork and it means company is coming, if […]

The Proper Way To Answer Phones

This is a post we did years ago here on Central Comm, but it’s still relevant today, perhaps more so in the current age of rude rules. See if you agree Written by Randall Olson Every time that your business telephone rings, there is an opportunity to build or damage a customer relationship. When an […]

How Does an Answering Service Work?

It’s time. You need help. In fact, you have needed help for a while. You are thinking about hiring an answering service and you have heard that Central Comm is one of the best from several referral sources. But you are embarrassed to admit that you have NO idea how it all works. Don’t be […]

The Olympic Games Show What Confidence and Training Can Do

Did you watch the Olympics over the past few weeks? If you did, like me, the one thing you will come away with, or at least I came away with, is this. You can train hard, for a long time, but if your confidence is shaken, you probably won’t win.   I watched skater after […]

Answer Your Phone !!!

Ever had one of those days when you just REALLY needed to talk to someone. Person to person. Not via email, text or voice mail. When I am having one of those mornings, after the second or third attempt you can find me shouting into the phone “Answer your darned phone !!” I needed something clarified […]

Social Media for Your Company

Social Media is a necessity these days. If people can’t find your company, even if they have a referral for your services, you probably won’t get their business. People want to be able to check out your business and see reviews of your services. But don’t misunderstand a presence on social media is not simply […]

Answering the Call

Who’s answering the calls coming into your business? Are you trying to do it all yourself? Is there one receptionist for 100’s of inbound calls? There might be a better way to keep up with your business calls, and I think Central Comm could be your answer.

Central Comm

  At Central Comm, our business takes care of business  calls for other  busineses. Our services range from a traditional,, night time answering service to dispatch services for your service based busineses and e-commerce support for on-line businesses. We service companies all over Calfornia and Nevada and in between. Some of our customers are in […]