The Internet and How It’s Changed Marketing

How has the internet, and more specifically social media, changed the way businesses are marketing their products? Ten years ago, consumers began to tire of the old way of doing business. Being force fed a steady diet of overly zealous commercials imploring consumers to use a product or service were largely being ignored. Company’s like […]

Women Owned Small Businesses

      Women owned businesses are on the rise faster than in the past. I think it’s partially because women feel more emboldened than ever before. It’s also because owning your own business allows for some flexibility that an hourly job doesn’t always give you. It’s also a way to innovate and bring new […]

Getting Your Phones Answered During a Disaster

Hurricanes and floods, wildfires burning entire towns, whole industries which may not be able to deliver products for years. You didn’t need to hear this from us, it’s all over the news these days. 

The Doctor Is Out, May I Help You?

  It’s late in the evening, your patient is calling because they feel ill, and you went home at 6:00 pm, tired and beat. What happens now? Will the phone simply ring and ring with no answer? Will a pre-recorded message come on and ask them to leave a voice mail? Or will a person […]

Your Holiday Answering Service and E-Commerce Support

      Is your website looking good? Is it Mobile ready? Have you been running Facebook Ads? Are you stocking up on the most popular Holiday Items? Do you hate me now? This is kind of like those retailers who start putting out their Halloween items now, and you have barely gotten through the […]

Great Customer Service

  AT Central Comm we interface with all different manner of businesses. From Law Offices to Service Companies. What we have found is, just like us, most successful businesses offer great customer service. WE all strive to deliver quality products, but what really creates customer loyalty is the quality of the service they receive from […]

Answering Phones for HVAC Companies

  It’s summer time, we love the feeling in the air, and by the afternoon, many of us who live in warmer areas of this great country of ours also love the feeling of our nice, cool air conditioning. Whether you live in Riverside, Vegas, Phoenix, or Orlando, the temperature in your home can become […]

Can You Install an Air Conditioner and Answer the Phone at the Same Time?

  It is HOT out there. I believe this is going to be one for the record books. If you own and operate an Air Conditioning Company, you are going to be busy this year. Doesn’t it always seem to go that people neglect their heating and cooling systems all year long, and then they […]

Protect Your Computers

  Protecting YOUR computer could also protect ours. We work with all different types of businesses and practices. They run the gamut, from small law offices to large municipalities. If they get a virus on their computer network and aren’t diligent,  guess who they are very likely to share that virus with? Their Customers. All companies, […]

Medical Receptionist and Answering Service

The last time I had an appointment at my Doctor’s Office the phones were ringing and ringing. The gentleman who was manning the front office looked frazzled and was making his best attempt at keeping things under control, but he was clearly overwhelmed. I believe this was a Monday morning, and people who had not […]