Your Holiday Answering Service and E-Commerce Support

      Is your website looking good? Is it Mobile ready? Have you been running Facebook Ads? Are you stocking up on the most popular Holiday Items? Do you hate me now? This is kind of like those retailers who start putting out their Halloween items now, and you have barely gotten through the […]

Great Customer Service

  AT Central Comm we interface with all different manner of businesses. From Law Offices to Service Companies. What we have found is, just like us, most successful businesses offer great customer service. WE all strive to deliver quality products, but what really creates customer loyalty is the quality of the service they receive from […]

Why Some Industries Come Back

During the latter part of the last Century and the first part of the current century, much of the answering service business was relocated to other countries. At first, it was mainly for economic reasons. But then as that became less so, I think some companies began to understand that there is value in having […]

Decisions, Decisions

AT Central Communications we are in decision making mode every day. As a company, we are tasked with making decisions for our own business and personnel. We are also put in situations where we sometimes need to make decisions concerning situations which involve the companies we work for. For the most part we try to […]

Investing Back Into Your Business This Year

  I would like to continue the theme put forth in our previous blog posts. In writing about investing back into our businesses to make them more efficient, and perhaps also help them to generate greeater profits, I have found a great article at Forbes Magazine. The company, Essilor France, has developed new applications and […]

Keeping Your Digital Files Safe

  Here at Central Comm, we take backups quite seriously. We know how important it is for us to keep our data available and safe. Our customers, however, can be quite another thing altogether. Some of them do not take it seriously enough, and will call us in a complete panic if they have lost […]

Why You Need An Answering Service

  Why DO you need an answering service? Honestly, do you ever feel like you can never turn off at the end of the day?  You know what it’s like to feel your phone ringing when you’re out with family or friends. You grab your cell, take a look at the screen and see it’s an unknown […]

Answering Services for E-Commerce Companies

E-COMMERCE ANSWERING SERVICES You are an E-Commerce Company. Your sales are just beginning to take off. So far you have handled everything with just a small staff. But now you have to start tracking orders and delivery dates. You have to order more materials from your suppliers, you need to hire more staff. To keep […]

You Don’t Think You Need A Virtual Receptionist?

Your Website is all set. The designer assured you that in no time your phone is going to be ringing off the hook. You have Google Ads running, Facebook Ads in place, your LinkedIn is up to date and your staff is ON IT with Pinterest and Instagram. Boom!! You are ready.

When You Don’t Know the Answer

I have had a few different careers in my lifetime. Over that time I have learned so many new and exciting things, but I will confess when I was first learning some of these things, I was far from excited. I like to do things well, some people would call that being a perfectionist. I […]