It’s late in the evening, your patient is calling because they feel ill, and you went home at 6:00 pm, tired and beat. What happens now? Will the phone simply ring and ring with no answer? Will a pre-recorded message come on and ask them to leave a voice mail? Or will a person […]
AT Central Comm we interface with all different manner of businesses. From Law Offices to Service Companies. What we have found is, just like us, most successful businesses offer great customer service. WE all strive to deliver quality products, but what really creates customer loyalty is the quality of the service they receive from […]
The last time I had an appointment at my Doctor’s Office the phones were ringing and ringing. The gentleman who was manning the front office looked frazzled and was making his best attempt at keeping things under control, but he was clearly overwhelmed. I believe this was a Monday morning, and people who had not […]
During the latter part of the last Century and the first part of the current century, much of the answering service business was relocated to other countries. At first, it was mainly for economic reasons. But then as that became less so, I think some companies began to understand that there is value in having […]
Central Communications has over 60 years of experience excelling in providing a professional answering service for your thriving healthcare practice. Whether serving patients in the medical, dental, hospice, or academic fields, our specially trained Call Center Agents will provide HIPAA compliant service and ensure confidentiality for your patients. “We believe in the best: the best […]
AT Central Communications we are in decision making mode every day. As a company, we are tasked with making decisions for our own business and personnel. We are also put in situations where we sometimes need to make decisions concerning situations which involve the companies we work for. For the most part we try to […]
I would like to continue the theme put forth in our previous blog posts. In writing about investing back into our businesses to make them more efficient, and perhaps also help them to generate greeater profits, I have found a great article at Forbes Magazine. The company, Essilor France, has developed new applications and […]
Here at Central Comm, we take backups quite seriously. We know how important it is for us to keep our data available and safe. Our customers, however, can be quite another thing altogether. Some of them do not take it seriously enough, and will call us in a complete panic if they have lost […]
Why DO you need an answering service? Honestly, do you ever feel like you can never turn off at the end of the day? You know what it’s like to feel your phone ringing when you’re out with family or friends. You grab your cell, take a look at the screen and see it’s an unknown […]
Are you one of those people who always plans ahead? Do you have a knack for thinking up great party themes and creative decorations for your parties? Do friends and family frequently ask for your help and advice when they plan their parties? Have you ever thought about becoming an event planner?