Each year we put ourselves to a test. We belong to ATSI, which is an organization dedicated to call center and answering services. ATSI membership has many benefits to the owners of Call Centers, Answering Services, Virtual receptionist companies. They are a support for all of us who answer phones, they also have guidelines […]
There are a number of companies out in the business world who do the exact same business as you do. So what sets you apart? Customer Service.
At Central Comm, we take excellent service in stride. It’s simply what we expect from ourselves.
I was at a networking meeting this week and I got a couple of questions that I would like to talk about today. The first one was asked in the most incredulous way. The lady looked me in the eye and said “Companies still use answering services?”
In every business, it pays to go back to the basics every so often. Sometimes, in the process of growing our various enterprises, we begin to forget to do the little things that made us successful in the first place. In a retail establishment, it may mean going through your inventory to see what’s selling […]
Central Communications has expanded. Last year we purchased an operations center in Nevada. Nevada was one of the hardest hit areas during the great recession. For several years it had been a boom town, with hotels and new housing developments cropping up every where around Henderson and Las Vegas. When the crash hit, there was […]
May the good times and treasures of the present become the golden memories of tomorrow. Wishing you lots of love, joy and happiness. Merry Christmas!
It’s the most wonderful time of the year…Although that song has been hijacked by those who sell back to school items for your children, it was first a Christmas song. A song celebrating the gathering of friends and family, the ending of a year, and the anticipation of a new one.
In the early 2000’s Las Vegas was becoming a veritable Boom Town. New Casinos were being built, housing developments were sprouting up everywhere, jobs were plentiful and people were relocating in droves.