Each year we put ourselves to a test. We belong to ATSI, which is an organization dedicated to call center and answering services. ATSI membership has many benefits to the owners of Call Centers, Answering Services, Virtual receptionist companies.
They are a support for all of us who answer phones, they also have guidelines we follow, and each year they test our company to see how we are doing with those guildelines.
For the past Seven Years, in a row, Central Communications Corp of Riverside Ca has won the ATSI Award for Excellence! What does that mean to you? We hope it means that you can feel comfortable knowing that we strive for excellence every day.
At Central Comm Riverside and Central Comm Henderson, our operators are trained to learn and understand your company guidelines, but we also empower our operators to take things to the next level when you need them to.
It is always our goal that your customers have the best experience possible when they pick up that phone and call your number.
From the thank you’s we receive from our customers, we are certain that we are on the right path.