News for Accountants

  Would you be surprised to learn that Central Comm has accountants in our client base?

After Hours Answering Service

    Goal setting is something we all at least think about in the beginning of a new year. Everyone is filled with the best intentions to make our personal and professional lives better on some level.

Central Comm Listens

  Happy New Year! Just when we all got really comfortable writing 2018 on all of our correspondence, they go and change the year on us. What a year it’s predicted to be!! We wrote about building a plan for the new year, and while some of you have already tackled that task, I am […]

Does Your Company Need A Call Center?

  Depending upon the type of business you are in, a call center could be just what you need to grow more in the coming year.  If you have multiple callers inquiring about products and services and your current in-house staff is struggling to keep up with your call volume, then a call center is […]

It’s the Most Wonderful Time of the Year

  If you believe the song, then this is truly the most wonderful time of the year. But for many of us, it can be the most stressful time of the year. Buying presents, decorating houses, running businesses and scheduling out of town guests. All lovely things to do, but piled one on top of […]

Business Advice for 2019

  Was this year one of your best ever? We had a great year here at Central Comm. With plenty of challenges and new requests. Sorting out which ones work for us and our customers was also an interesting project.

Our World Is Changing- Can You Keep Up?

Have you been to Panera or McDonald’s lately? There are tablets now, stationed at the front of the stores, where you input your order. These order stations even take cash now. Can you see the future? It’s here and its going to be very different, and finding where we fit in this new world is […]

How Can A Virtual Receptionist Build Customer Relationships?

How can a virtual receptionist help to build customer relationships? Let’s discuss. We are all familiar with the old adage, work smarter not harder.  But how can you as a small business owner get everything done and have time for family and work?  We have an idea about that. How about using Virtual Employees. For example […]

It’s Important to Answer Your Calls

A business person is looking for the type of services you offer. This person heads over to Google and search for the keywords she likes and voila, your site comes up.  She is pleased with the look and feel of your sight, the services you are offering are just what she was looking for, so […]

Voicemail, Good or Bad?

I remember a time when voice mail was all the rage. You never had to miss a call from a valued person, they could simply leave you a voice mail. At first it was kind of wonderful, because you could return people’s calls if you missed them. But then, it got bad.