Who Is Your Target Customer?

When you go out and look for new clients, do you look everywhere, or just a few places? Do you look for certain types of businesses, or do you talk to anyone who will listen?  I think it’s important for each business to understand who their services work best for and to not try and […]

Why Good Communication Is So Important

Why IS good communication so very important? If you simply look around you these days, I think you will find the answer. There are far too many people who are talking, not listening, not communicating. Here at Central Communications, that’s right in our name. We are all about communications. Our clients communicate their professional wants and […]

Answering Phones for HVAC Companies

  It’s summer time, we love the feeling in the air, and by the afternoon, many of us who live in warmer areas of this great country of ours also love the feeling of our nice, cool air conditioning. Whether you live in Riverside, Vegas, Phoenix, or Orlando, the temperature in your home can become […]

Can You Install an Air Conditioner and Answer the Phone at the Same Time?

  It is HOT out there. I believe this is going to be one for the record books. If you own and operate an Air Conditioning Company, you are going to be busy this year. Doesn’t it always seem to go that people neglect their heating and cooling systems all year long, and then they […]

Answering Ringing Phones 24/7

    What is the difference between a full service Answering Service like Central Communications and some of the Virtual Receptionist firms? One difference is we answer your calls in the morning, in the evening, during the day and on weekends and most firms that call themselves virtual receptionists only answer phones during business hours.

How Does The 800 Number Work?

  When we assign an 800 number to your business, no call ever has to go to voice mail, unless you request that it do so. If the number is busy it will roll over to the next line and an operator will answer the call. As your business grows, there’s no need to make a […]

A Little Humor at Work?

We work hard here at Central Communications. We have standards to uphold, awards to win, customer service to handle. We are serious about our work. But not too serious. Sometimes, when the phones are quiet, we take a little break, have a chat and make each other laugh.

Companies Are Giving Back

Volunteering to help our those in our communities who most need it. Giving back to those who may or may not be able to give us business. Today, business is about more than simply selling goods and services to a person or another company. It’s also about carbon footprint, community involvement and giving back.

What Is a Blended Workforce?

  The blended workforce has nothing to do with the smoothie of the day. In this instance, the blended workforce I am addressing here is the blend of full-time employees along the side of freelance employees. Open the pot, stir in some full timers and add a few contract or freelance employees and you have yourself a […]

Protect Your Computers

  Protecting YOUR computer could also protect ours. We work with all different types of businesses and practices. They run the gamut, from small law offices to large municipalities. If they get a virus on their computer network and aren’t diligent,  guess who they are very likely to share that virus with? Their Customers. All companies, […]