How to Interact With An Unhappy Customer
If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.
Blog
Starting Your Own Business
At Central Comm, we have had the privilege of working with small businesses and start ups. When the corporate grind gets to be too much, or when a position within a company has been eliminated, both are reasons people tend to start their own business.
News for Accountants
Would you be surprised to learn that Central Comm has accountants in our client base?
Outsourcing Social Media
Central Comm and others were the first companies which accommodated, and even encouraged outsourcing. Companies like ours saw a need for services which support businesses of all sizes, but which did not require companies to hire additional personnel to fulfill those needs. We were the original outsourcing resource, if you will.
Baby Boomers, Gen X, Millenials and Gen Y
Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and not enough credit is given to either the Gen X’ers or the Millennials. In every […]
Calling All HVAC Business Owners
If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.
Answering Phone Calls for E-Commerce
Did you know that we offer E-Commerce site support? If you sell products over the Internet, and you have an eCommerce website ask us about our E-Commerce support. Perhaps you don’t yet have an E-commerce site, but you have products you need or want to sell, well then, you are going to need a site […]
After Hours Answering Service
Goal setting is something we all at least think about in the beginning of a new year. Everyone is filled with the best intentions to make our personal and professional lives better on some level.
Phone Services For Home Based Businesses
When running a business from home there can be some unique challenges. On common complaint is because you work out of your home, there are friends and relatives who still don’t understand that you do actually have a real job. They figure if you are home, even if you are in an office in […]
Central Comm Listens
Happy New Year! Just when we all got really comfortable writing 2018 on all of our correspondence, they go and change the year on us. What a year it’s predicted to be!! We wrote about building a plan for the new year, and while some of you have already tackled that task, I am […]