What’s More Important? New Customers or Existing Ones?

  Big corporations have a myraid of data tools at their dsiposal, and if I were a betting man, I would be that one of them is a formula for what it costs their company to replace a long time customer. I am sure someone at Central Comm know the answer to that, but I […]

Collaboration When Distance Is an Issue

    Today, with the Cloud and the myriad of collaborative software programs, the issue of dealing with team projects involving people all over the country, or perhaps all over the world, is much easier to deal with. We have clients at Central Comm who have offices all over and they provide us with the […]

Friday the 13th!

I think some of the younger people I know, including my children, are far less superstitious than people in their 50’s and 60’s. Why is that? It’s my opinion that those of us who are a tad older grew up around all these crazy superstitions. Drop a fork and it means company is coming, if […]

Managing Stress At Work

No matter how much we love our jobs, there are bound to be those days where it seems like nothing goes quite right. Even if our own day is going well, everything is on track, tasks are getting completed, everyone on our team is in synch, there can be that one customer who is NOT […]

How to be More Efficient With Your Time

We all get 24 hours in a day, yet some of us get way more done in a day than others. How is that possible? I wanted to know. So, I Googled “how to be more efficient with my time”, and one of the results was this. Entrepenuer.com featured a post with 10 strategies for […]

The Importance of Punctuality

Whether you work for a company, like Central Comm, or you are your own boss, it’s important you be on time for your appointments and commitments. To most people, habitual lateness is a sign of disrespect. It can get you in hot water, make people frustrated with you, and ultimately it can get you fired!

The Olympic Games Show What Confidence and Training Can Do

Did you watch the Olympics over the past few weeks? If you did, like me, the one thing you will come away with, or at least I came away with, is this. You can train hard, for a long time, but if your confidence is shaken, you probably won’t win.   I watched skater after […]

Virtual Receptionist Central Comm

Someone asked me the other day, “What is a Virtual Receptionist?”. How in the world can a receptionist be virtual? Either you have a receptionist of you don’t, right? Well, it’s not really that black and white. If you are thinking of a receptionist as that person sitting in your front lobby and directing people […]

Answer Your Phone !!!

Ever had one of those days when you just REALLY needed to talk to someone. Person to person. Not via email, text or voice mail. When I am having one of those mornings, after the second or third attempt you can find me shouting into the phone “Answer your darned phone !!” I needed something clarified […]

Social Media for Your Company

Social Media is a necessity these days. If people can’t find your company, even if they have a referral for your services, you probably won’t get their business. People want to be able to check out your business and see reviews of your services. But don’t misunderstand a presence on social media is not simply […]