Staying Positive

Inspiration: If you have ever spent an entire day answering phones, whether it be as a virtual receptionist, an answering service, a dispatch service, it can be a rewarding experience, but it can also be taxing at times.

Deciding When to Take a Call

Do you have customers who are lovely people, but once they get you on the phone you can’t get them off? On a very busy day that situation could cause  a big disruption for you. We aren’t saying you shouldn’t answer the phone or return their call, that would be a poor business practice indeed. […]

Central Comm Helps Get New Customers

  Do you know that Central Comm’s highly trained, personable and award winning operators can actually help you get new customers? We can! Another one of our long time clients called us the other day to say “Thank you“. Why? Because this customer, who runs a medical supply company, was one of three companies who […]

Answering Phones

In every business, it pays to go back to the basics every so often. Sometimes, in the process of growing our various enterprises, we begin to forget to do the little things that made us successful in the first place. In a retail establishment, it may mean going through your inventory to see what’s selling […]

Planning for Your Business

It’s the most wonderful time of the year…Although that song has been hijacked by those who sell back to school items for your children, it was first a Christmas song.  A song celebrating the gathering of friends and family, the ending of a year, and the anticipation of a new one.

Full Service-Live Answering/Virtual Receptionist Call Center

  Central Communications is a full service 24 hour live answering service, virtual receptionist and call center. Our core business is live call center services, but we also offer voicemail and other phone service. We also offer dispatch services and e-commerce support for web based businesses.  If you cannot find a specific service listed on […]

Smart Buildings

I just read an interesting post from Bloomberg titled The Smartest Building in the World,  Inside the connected future of architecture By Tom Randall | Sept. 23, 2015 Mr Randall describes a building which has been name the Edge. It is located in Amsterdam, and it can sense your every need, it knows where you […]

Startel Software

Have you ever wondered how our operators at Central Comm are able to handle calls so professionally. How we keep up with all our different customers’ needs? And how we keep adding features to keep us current. Central Comm is constantly learning and working to find the best solutions to your call center needs. One […]

Central Comm and Dreamforce

In September, three of our staff members attended the Salesforce Dreamforce trainings and seminars. Central Comm prides itself on taking the very best care of our customers, and taking great care of YOUR customers as well. Part of keeping our company successful is making certain that we keep in touch with our customers. We service […]