Central Communications is a full service 24 hour live answering service, virtual receptionist and call center. Our core business is live call center services, but we also offer voicemail and other phone service. We also offer dispatch services and e-commerce support for web based businesses. If you cannot find a specific service listed on our web site, please call us. We offer many services in addition to the ones listed here.
At Central Comm. we usually have most accounts up and running within twenty-four hours. Complex accounts may take a bit longer. It depends upon the scope of the services your business requires.
Don’t have an office? No problem, simply tell us how you’d like us to identify ourselves to your callers. At Central Comm., we can be your “receptionist,” “assistant,” “call center,”—whatever you prefer! Callers will never need to know that some or all of your calls are outsourced to us.
There is no special equipment required on your end. All you need is a phone line with the ‘call forwarding’ feature on the line(s) you would like for us to answer. This is arranged through your local phone company and we take care of the rest. It’s just that simple.
You never need worry about a missed call because at Central Comm., we have operators answering calls 24/7, seven days a week, we never close.. We can transfer your calls to any local or nationwide long distance number you choose or we can deliver information and calls to you in a number of different ways, via text, pager, fax, email, and voicemail and online. We can even set up different message delivery instructions for each member of your staff. It’s no problem! That’s what we mean when we say your account can be customized to your needs.
Simply call our customer service number at 800 786-9079. This line is answered 24 hours a day, 7 days a week. Talk to one of our friendly operators, and we will work together to set up the perfect situation for you and your business.
So that you never feel like you are out of the loop, Central Communications can provide detailed call reports customized to your needs. Just ask your customer service representative for assistance.