Full Service-Live Answering/Virtual Receptionist Call Center

  Central Communications is a full service 24 hour live answering service, virtual receptionist and call center. Our core business is live call center services, but we also offer voicemail and other phone service. We also offer dispatch services and e-commerce support for web based businesses.  If you cannot find a specific service listed on […]

Smart Buildings

I just read an interesting post from Bloomberg titled The Smartest Building in the World,  Inside the connected future of architecture By Tom Randall | Sept. 23, 2015 Mr Randall describes a building which has been name the Edge. It is located in Amsterdam, and it can sense your every need, it knows where you […]

Startel Software

Have you ever wondered how our operators at Central Comm are able to handle calls so professionally. How we keep up with all our different customers’ needs? And how we keep adding features to keep us current. Central Comm is constantly learning and working to find the best solutions to your call center needs. One […]

Central Comm and Dreamforce

In September, three of our staff members attended the Salesforce Dreamforce trainings and seminars. Central Comm prides itself on taking the very best care of our customers, and taking great care of YOUR customers as well. Part of keeping our company successful is making certain that we keep in touch with our customers. We service […]

Appointment Setting by Central Comm

At Central Comm we offer Appointment Setting as part of our Virtual Receptionist services. Not only do we supply you with your own, custom 800 number, and a customized script for what you would like for us to say, we also offer appointment setting for you when you are out and about doing your business. […]

How The Call Is Answered Matters!

Have you ever called a company only to be greeted by an operator who obviously wasn’t happy at his or her job? Or had a phone answered by someone who could not connect you with the person you were looking to speak with? Not a great first impression of your company is it? At Central […]

Real Estate Comeback

Over the past couple of years, all over the United States, Real Estate has been making a comeback. Why should an answering service care about that? As Real Estate improves, so goes the services which support Real Estate. More agents enter the market, and those agents use our services to establish Virtual Receptionist accounts, more […]

Are You Offering New Services?

At Central Comm, we do such a good job with our Award Winning Service that sometimes we think our customers forget about us. We hesitate to bother them when they are busy, and so every once in a while, if changes are made and we aren’t kept informed, we could be a little in the […]

Some of the Best Cities for Small Business

CNN Money recently published a poll from the  company Thumbtack . Which cities were the best for small business? Some of the answers may surprise you. The basic categories for the poll were developed by Thumbtack which is a service where small companies can sign up on their site, and other businesses put out requests for […]

Advice for Startups

Several of the services we provide at Central Comm are designed to support the growth of small businesses. Some of those businesses are content to remain small, however, most of them are founded by people with dreams, big dreams.