It’s that time of year once again, depending upon where you live. Some school districts go back to school in August, others, early in September. Either way, it’s all downhill from here. Or Uphill, depending upon your outlook. I have friends who live for the heat of summer and the lazy summer days with […]
We have talked about this subject before here on our blog. Outsourcing certain tasks and even entire departments for the sake of expedience and expertise. When companies hire Central Communications, they are outsourcing.
Central Communications answers the call. For over 50 years now, we have served clients from Southern California to Florida. We help businesses across America with several different types of phone answering services. At Central Comm, once we sign up a customer they tend to stay. In Orange County, San Diego County and Riverside County, some […]
There is a saying that that goes something like this, all of us business owners need to learn to spend more time ON our business and less time working IN the business. I am paraphrasing here, but I think you get the point. When someone builds a business from the ground up, letting go of things […]
We work hard here at Central Communications. We have standards to uphold, awards to win, customer service to handle. We are serious about our work. But not too serious. Sometimes, when the phones are quiet, we take a little break, have a chat and make each other laugh.
This is it, this is the end of an era. McDonald’s is trying to force us to enter our own orders, grocery and hardware stores have self-checkout. The time has come for robots and automated systems to take over the world. Or has it?
When a new customer calls your office and is put right into voice mail, or worse yet, is met with a surly greeting from a frazzled receptionist, what do you think is likely to happen? Sometimes, the customer is understanding and will call back to try again. Sometimes that customer is calling because they are in […]
You hear about it all too frequently. A friend of yours receives a phone call, the caller sounds official and makes it seem urgent that you respond quickly or you could lose an opportunity for a great prize, or worse yet, you could be in trouble if you don’t send money. These telemarketing frauds prey particularly […]
When customers sign up for our services, we supply them with an 800 number which can be used to recieve business calls. Most of the time people appreciate having the convenince of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than there personal cell […]
One would think a company will only require the services of Central Communications in certain instances, and they could be right, OR they could be wrong. There are all different sets of circumstances where our company can be of assistance to the companies who hire us.