Women Owned Small Businesses

      Women owned businesses are on the rise faster than in the past. I think it’s partially because women feel more emboldened than ever before. It’s also because owning your own business allows for some flexibility that an hourly job doesn’t always give you. It’s also a way to innovate and bring new […]

How You Treat Your Customers Matters

When you have been in business as long as Central Comm, you know for certain that it’s customer service that sets you apart from other businesses. In some instances, you are offering a product which is not truly unique, so what will differentiate you from your competition? It’s probably not price. In our case, we […]

Ways to Improve Our Productivity

    There have been new studies coming out that show how most people have only a few hours of peak productivity in them each day. For some it’s the morning hours, for others it could be the afternoon, and then there are the night owls. Unfortunately, here in the United States our work hours […]

Apps That Can Make Life Easier for Business Owners

There is a saying that that goes something like this,  all of us business owners need to learn to spend more time ON our business and less time working IN the business. I am paraphrasing here, but I think you get the point. When someone builds a business from the ground up, letting go of things […]

Medical Receptionist and Answering Service

The last time I had an appointment at my Doctor’s Office the phones were ringing and ringing. The gentleman who was manning the front office looked frazzled and was making his best attempt at keeping things under control, but he was clearly overwhelmed. I believe this was a Monday morning, and people who had not […]

Why Do I Need An 800 Number?

  When customers sign up for our services, we supply them with an 800 number which can be used to recieve  business calls. Most of the time people appreciate having the convenince of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than there personal cell […]

Planning Your Systems Upgrade

One would think a company will only require the services of Central Communications in certain instances, and they could be right, OR they could be wrong. There are all different sets of circumstances where our company can be of assistance to the companies who hire us. 

Central Comm’s People Pay Attention

Time and time again, people who hire us to answer phones for their company are amazed at the level of service we provide. I know everyone says that, but in our case it’s true. I have listened to our operators work calmly with callers who are absolutely panicked, or frustrated, or just in need of […]

Phone Personalities

At Central Communications, our people are phone people. You can’t do this type of job and not be someone who likes to talk on the phone. We handle Answering Service calls, Virtual Receptionist duties, Seminar Registration and Follow up, Dispatch Services, E-Commerce Support for internet companies and Medical Serivce Companies, Attorneys Offices and Doctors Offices. […]

Getting Out of Town for the Holidays?

  Central Communications takes over for companies large and small during the holidays. We all know that most of us have our minds set on whatever Holiday we celebrate. For our family it’s Christmas. Even though our children have grown, Christmas is still a very special time for us. It’s a time to gather with […]