Central Comm’s Virtual Receptionists are some of the best in the business. When we started Central Communications, our business environment was more straightforward. Answer phones after hours for Doctors and Lawyers and deliver messages. Things have changed, and we are loving this. Now we act as Virtual Receptionists for companies. We dispatch calls for Plumbing Contractors, answer phones for personal trainers, Vacation Rental Companies, and we accept online orders for various types of companies. Our business gets more versatile and exciting every day.
For about 10 years, we saw our business shrinking as companies moved their call services to other parts of the world. They soon found out their customers were dissatisfied, and in fact, they didn’t save all that much, if anything and customer retention was eroding.
Today our business is growing and thriving, Having experienced operators, who are happy to work for us is something that sets us apart from our competitors. We work with our customers to build a comprehensive list of frequently asked questions so that we can have answers to general questions. Central Communications also makes it a point to find out who your customers would need to reach to get answers to specific types of questions. We work with you to make your customers feel important and well cared for.