Mobile phones are supposed to make life more convenient for us, enabling people to reach one another while they’re on the go doing work or running errands. However, if it seems that you are fielding more calls than you can reasonably accommodate yourself, you may find that you feel chained to the device. In many […]
Many businesses rely on the phone to generate leads and turn them into potential customers. In addition, companies almost always provide a phone number that people can call if they need customer support. However, a business’ phone system can make or break sales, and it can also increase or decrease customer turnover rates. Luckily, there […]
Most of us have, at one time or another, been on a date which was interrupted by a phone call. Your feelings on phone etiquette probably determined your response. Perhaps you thought nothing of it. It is possible, though, that it colored your perception of the person you were with. If it were a first […]
Every time a business owner misses a call from a customer, they lose a potential sale. It is easy to get rid of the missed call problem by hiring a phone answering service. These services offer live operators who answer calls using your company name. An answering service can provide your company with phone, messaging […]
Call centers offer a variety of services that can reduce operating costs and enhance customer experience when interacting with your business or organization. Call centers may offer services including basic telephone answering services, telephone customer service or handling e-service requests such as customer-generated email or chat requests. In many cases utilizing a call center for […]
When customers call a business that does not use a telephone answering service, they often hang up without leaving a message. These customers also tend to never call the business back again. This type of behavior loses businesses a lot of potential earnings and profits. With technology improving on a daily basis, it has become […]
Do you own a business that is lagging in productivity? Could you use a few extra minutes to listen to voicemails and to talk to your clients? Are you tired of missing calls and losing business? If you identify with any of these situations, then your business may be in the market for a telephone […]
Call Center Services Offer You the Benefit of a Full Staff Discover how call center services can provide your business with 24/7 coverage, product fulfillment services, customer support and administrative support. If you’re a company that deals in products or services, then the time will come when you need to communicate with your customers. A […]
What is the most frustrating part of trying to work on your laptop? Internet access, without a doubt. Unless you are willing to pay $30 – $50 per month to have a mobile hotspot on your smart phone, you are stuck trying to find a coffee house where you can sit and get your work […]
Central Communications performs Call Center, Dispatch, Order Processing and Answering Services for one man shops to multi national companies, with offices all over the United States of America. In some instances we perform Virtual Assistant services and help with tasks for medium-sized companies in the Orange County, Riverside County and other California locations. In fact, […]