When you are a practicing Attorney at Law, your standards are high. In Orange County California, where there are so many Lawyers, high standards and prompt, professional work is critical. Your clients expect good service and part of that service is personal attention to their cases, not voicemail. Surveys have shown that in general, people dislike having to leave a voicemail message. When they have a need that requires legal attention, they dislike it even more.
At Central Communications, we have been handling phone services for Attorneys for well over 50 years. Our operators have been trained extensively in how your calls should be handled. Plus we work individually with each Law firm to learn their specific protocol, and we carefully follow that protocol to insure a seamless operation.
- Call capture and triage according to predefined protocols..
- Message processing through multiple channels such as telephone, email, Text, IPhone App, voicemail, and other wireless devices.
- Appointment scheduling.
- Emergency dispatch to appropriate staff and appointment scheduling services available 24 hours a day
- Live operators, trained with your personal scripts
Central Communications and South Coast Answering Services ATSI Award winning services are available for you to try for FREE up to 30 days!! At no risk to you, we can set up everything to your specifications, you get to try us out, and we get to win your business.
Give us a call, we will be happy to see just what we can do to meet your needs.