You have an awesome website. Your sales people are running on all cylinders. Your referral group is referring. Your phone is ringing. And ringing. And ringing. And nobody is answering.
In business, first impressions count. A telephone answering service makes it easy for customers to contact your business, and this can mean the difference between capturing new clients and losing them to one of your competitors. Crucially, it also allows you to concentrate on other aspects of your business whilst ensuring that no potential customers are neglected. At Central Comm, we understand the importance of having a professional answer your phones and not letting a single call ever go unanswered.
Sales calls are the lifeblood of your business. What’s the point in spending money on marketing or any other aspect of your business if you’re not going to make yourself accessible to your clients? But if you are tied up on the phone dealing with calls asking for directions to your business or your hours of operations then you may have just missed that one crucial call that would have changed the course of your business.
There are countless reasons why you should use an answering service but cost over the long term is one of the main reasons we recommend this course of action. Telephone answering services represent a huge saving in comparison to handling your calls in-house. Not only do you avoid having to pay a salary, you also save on the costs associated with having someone in the office. As well as this, many small business teams work remotely, and telephone answering services are a great way to organize and manage a remote team.
AT Central Comm, we understand that being financially responsible is important. Our prices are reasonable, and our service wins awards year after year. With us you get good value for your money, build your business and stay organized, so this makes sense financially. And we know we all want to save money and grow our businesses.