Here is the first in a series of sure-fire ways to sell more of your products or services to folks like me. You might want to write this down because it really is a can’t miss strategy. Do you have a pencil? Are you ready? Here it is:
Answer your phone when we call.
You might think I am being a bit of a smarty pants here but it really can be as simple as that.
Many businesses have adopted a model of forwarding the business line to someone’s cell phone. I know I did. It seemed like a good idea at the time. “Our customers will love it” we thought. “They will be connected directly to me and I will be able to help them right away” we told ourselves. But is that the way it really works?
Whoever answers the phone wins!
I spend most days trying to reach small businesses like yours by phone and I’ve got to tell you, I reach one cell phone voice mail after another. If I am a shopper and you don’t answer your phone, I just go on to the next Google listing.
What’s the answer?
Business seems to be improving a little in my part of the world. Phones are starting to ring again. Maybe not enough to justify hiring a full time receptionist, but certainly enough to make answering the business line myself a bit of a challenge. What about an answering service? Don’t let the term throw you. Today’s answering service can do much more than scribble down a message. Think of them like a remote receptionist available 24/7. A prompt professional greeting every time.
Try if for free!
Can an answering service help your business operate more efficiently and profitably? How much would it cost? There is one way to find out. Central Communications will set you up with an account for free for 7 days. After a week, you will know if our service can save you enough time and money to pay for itself. After the completion of the trial, we will analyze your usage and tell you exactly how much you would need to invest to continue the service. There are no strings attached! Contact us today to get started.