Central Communications In the News

Central Communications owner John Yocca on the secret of the company’s ability to grow despite the recent recession.

This Made Me Throw the Rest of My Fries Away!

If you are a Fitness Trainer please consider using an answering service to make your day more productive and efficient.  Those you are training will appreciate that you do not stop to answer your phone in the middle of their session with you.   Central Communications would like to invite you to try us for 30 […]

Here is What Our Customers are Saying.

“South Coast Answering Service is a life saver! They were able to quickly locate call records from a year prior in order to assist me one day. It gives me confidence in how they handle my patient’s information as well as in the job they do. Thank you South Coast!”

Central Communications Wins ATSI Award of Excellence for Outstanding Service

  Central Communications of Riverside, CA has been honored with the exclusive 2009 Award of Excellence. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Central Communications was presented with the award at ATSI’s […]

Telephone Etiquette Tips for Professionals

Every time that your business telephone rings, there is an opportunity to build or damage a customer relationship. The way that you address him or her plays a major role in whether or not the outcome of the conversation will be positive or negative.