Healthcare Answering Services | Answering Service

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Central Communications has over 60 years of experience excelling in providing a professional answering service for your thriving healthcare practice. Whether serving patients in the medical, dental, hospice, or academic fields, our specially trained Call Center Agents will provide HIPAA compliant service and ensure confidentiality for your patients.

“We believe in the best: the best technology, the best staff, and the best service. These three things give us what we strive for–the best clients.”

Our technological service is customizable and able to fit your businesses specific needs. Contact us today to find how we can improve your business practice.

Call Center Services

Central Communications is fully capable of becoming your full-time call center. We have a wide range of call center services that include, but are not limited to, product, service and website orders, website and helpdesk support, lead capture, event registration, appointment taking and more.

Messaging and Answering Services

No matter what industry, Central Communications Call Center Agents are trained to become an extension of your current workforce. Our agents will handle each of your calls in a prompt, professional and expert manner and are able to provide services for your business day or night, whenever your business needs our assistance.

Complimentary Service Options

Working with Central Communications has its own complimentary benefits. Central Communications provides toll-free call-forwarding as well as a free Web Portal for viewing messages, making account changes and making changes to your On-Call Calendar.

Message and Data Delivery Options

Whether through our Free Web Portal, Text Message (SMS), Secure SMS Smartphone App (HIPAA Compliant), Email, Pager, Voice Mail or by Fax, Central Communications has a variety of options for clients to choose from in how they would like to receive information and messages related to their service. Further, our services are completely customizable, and we are happy to adapt to your business’s unique needs.

Let Us Help You Meet All Your Call Center Needs Today

Call Types We Service

> Product/Service Orders
> Website Service and Support
> Help Desk Support
> Lead Capture
> Event Registration
> Appointment Taking
> Client Website Orders
> Catalog/Literature Requests
> Inbound Surveys
> Dealer Locator/Referral