No matter what industry, Central Communications Call Center Agents are trained to become an extension of your current workforce. Our agents will handle each of your calls in a prompt, professional and expert manner and are able to provide services for your business day or night, whenever your business needs our assistance.
Basic Messaging or Telephone Answering Service
Whether your business is medical or legal, counseling or catering, property management, plumbing or HVAC, Central Communications will handle each of your calls in a prompt, professional and expert manner. Our sophisticated computer system lets us customize and store virtually any amount of information (even complex databases) regarding your business and its customers, making our Call Center Agents as knowledgeable as your own staff. Let us customize the perfect package of services for you.
Even though Central Communications is a “24/ 7″ call center, you may not need 24-hour help. In fact, many of our clients use our services just at select times. Transfer your calls to our agents just after hours, at peak call times, when you’re short-staffed, during all-staff meetings or events, after a certain number of rings at your location, or when all of your lines are busy. If you have a commitment to quality customer service, our Call Overflow is the right service for you!